Multi-User

Use the steps below to set up your multi-user system. If you do not understand these directions, then you need a computer technician to share the computers on your network properly!

NOTE: If your system is using the McAfee™ antivirus software, share the ACR folder ONLY and turn off Protective Sharing for Vista, Windows 7 and Windows 8.

Server Setup

• Windows 10 Server
  • Start off by sharing the ACR Folder.
  • Call Technical Support to turn the Multi-User feature on. This feature is an additional cost.
  • Right-click on the ACR folder located in the C: drive, Open the properties window.
  • Select the Sharing tab and click on the "Share" button.
  • 
  • In the window that opens up, add an entry for “Everyone,” “Network,” and if it does not already exist “Users.”
  • Set each of those users to have Read/Write permissions
  • 
  • When complete, Click on the "Share" button again.
  • Close out of the properties window by clicking OK.
  • Next you have to configure the network share settings through windows.
  • Start by opening up the control Panel
    1: Right click the start button.
    2: Select Control Panel from the list.
  • In the top right corner of the control panel, click the dropdown labeled “Category” and select “Small” or “Large icons” from the list.
  • Open up the NETWORK SHARING CENTER
  • 
  • Open up the dropdown for "All Networks"
  • Set the following three settings.
    1: public folder--Turn on
    2: File sharing connections--Enable File sharing for 40/56bit encryption
    3: Password Protected Sharing--Turn off
  • 
  • Click on Save changes. Once Complete, and test
  • Lastly, the power settings for the computer's hard drive need to be adjusted.
  • Through the control panel, open up the Power Option
  • 
  • Set your power settings to High Preformance
    1: You may have to click the dropdown for Hide additional plans to reveal it.
  • Click on the Change plan Settings button along the right
  • 
  • In the Edit Plan Settings window, click on Change Advanced power settings
  • in the Power Settings window that opens up, drop down the options for Hard Disk and Turn off hard disk after
  • Set the time (Minutes) to 0(Zero)
  • 
  • Once complete click on the OK button along the bottom of the window.
  • Click on the Save Changes Button back on the Edit Plan Settings window, and close out of the control panel.
  
  
  
• Windows 8 / 8.1 / Server 2012
  • If this is a brand new setup, install the software.
  • Call Technical Support to turn the Multi-User feature on. This feature is an additional cost.
  • Share the drive you are installing the software on with full access.
  • Right-click on the Windows desktop and select Personalize.
  • Click the Screen Saver icon.
  • Under Power Management, click Change Power Settings.
  • Select High Performance.
  • Click Change Plan Settings.
  • Set the computer to sleep Never. The Turn of Display can be set to what you want.
  • Click Change Advanced Power Settings.
  • Expand Hard Disk and expand Turn Off Hard Disk After. Set to Never.

    

  • Expand Sleep and set Sleep After and Hibernate After to Never.
  • Apply and then OK twice.

    

  • Server Setup - Drive Sharing/Security 
  • Right-click network icon located on the taskbar on the bottom right of the screen. Next to the clock.

    

  • Go to Open Network and Sharing Center.
  • Click Change Advanced Sharing Settings.
  • Make changes according to picture below. 
    

    

    

    

  • Click Save Changes.
  • Close all dialog boxes.
  • Click the File Folder icon.

    

  • Right-click on the drive where the software is installed and select Properties.
  • Select the Share With and Advanced Sharing.
  • Select Advanced Sharing button.
  • Check Share this folder.

    

  • Click Permissions. Highlight the user Everyone.
  • Check the box for Full Control in the Allow column.
  • Click Add, type in Network and click OK.
  • Highlight the user Network and check the box for Full Control in the Allow column.

  

  • Click OK.
  • Click the Security tab.
  • Click the Edit button.
  • If Everyone is not listed under Group or user names, add it and check Full Control.
  • Add NETWORK and check Full Control.
  • Click OK twice.

• Windows 7 / Server 2008 R2
  • If this is a brand new setup, install the software.
  • Call Technical Support to turn the Multi-User feature on. This feature is an additional cost.
  • Share the drive you are installing the software on with full access.
  • Right-click on the Windows desktop and select Personalize.
  • Click the screensaver icon.
  • Select Change Power Settings.
  • Under Power Management, click High Performance.
  • Click Change Plan Settings.
  • Set the computer to sleep Never. The Turn of Display can be set to what you want.
  • Click Change Advanced Power Settings.
  • Expand Hard Disk and expand Turn Off Hard Disk After. Set to Never.

    

  • Expand Sleep and set Sleep After and Hibernate After to Never.
  • Apply and then OK.

    

  •  Close all open dialog boxes.
  • Server Setup - Drive Sharing/Security 
  • On Windows, click Start and go to Control Panel.
  • Under Network and Internet, click View network status and tasks.
  • Click Change Advanced Sharing Settings.
  • Make your settings match the below screenshot:

    

  • Click Save Changes and restart computer.
  • Click Start and then Computer.
  • Right-click on the drive where the software is installed and select Properties.
  • Select the Sharing tab. Click the Advanced Sharing button.
  • Check Share this folder.

    

  • Click Permissions. Highlight the user Everyone.
  • Check the box for Full Control in the Allow column.
  • Click Add, type in Network and click OK.
  • Highlight the user Network and check the box for Full Control in the Allow column.

  

  • Click Apply and then OK.
  • Click OK.
  • Click the Security tab.
  • Click the Edit button.
  • If Everyone is not listed under Group or user names, add it and check Full Control.
  • Add NETWORK and check Full Control.
  • Click Apply and then OK.

  

• Vista / Server 2008
  • If this is a brand new setup, install the software.
  • Call Technical Support to turn the Multi-User feature on. This feature is an additional cost.
  • Right-click on the Windows desktop and select Personalize.
  • Click the screensaver icon.
  • Under Power Management, click Change Power Settings.
  • Click Change Plan Settings.
  • Click Change Advanced Power Settings.
  • Expand Hard Disk and expand Turn Off Hard Disk After. Set to Never.

    

  • Expand Sleep and set Sleep After and Hibernate After to Never.
  • Click Apply and then OK.
  • Close dialog box.
  • Click OK on Screen Saver Settings.
  • Close down dialog box.
  • Server Setup - Drive Sharing/Security 
  • Share the drive you are installing the software on with full access.
  • Click Start and go to Control Panel.
  • Under Network and Internet, select Set Up File Sharing.
  • Make sure Network Discovery is set to On.
  • File Sharing is set to ON.
  • Password Protected Sharing is set to Off.
  • Restart computer.
  • Click Start and then Computer.
  • Right-click on the drive where the software is installed and select Share.
  • Select the Sharing tab.
  • Click the Advanced Sharing button.
  • Check Share this folder.
  • Click Permissions. Highlight the Group or user name Everyone.
  • Under Permissions for Everyone, select Allow for Full Control, Change and Read.
  • Click OK. Click OK again.
  • Click the Security tab.
  • Click the Edit button.
  • If Everyone is not listed under Group or user names, add it and check Full Control.
  • Add NETWORK and check Full Control.
  • Click OK and then Close.

   

Client Setup

• Install software.

• Double-click on program's icon on your desktop.

• Click This is a CLIENT work-station.

  

• If your server has not been set up, click No and refer to the server setup section.

• If your server has been set up (sharing and security), click Yes.

  

• Select your server name from the list of computers.
  If the server name does not display in the list, you need a computer technician to share the computers on your network properly!

  

• The program will automatically try to locate the directory where the software is installed on your server. Once it is found, click NO to map a drive.

• Click Save Settings and Launch SMS.