Part Return

To return a part, use the steps below:   

Option 1 - Vendor return on a open ticket

• Bring up an open ticket
• Open up the work group
• From the Job Detail page, click on the part line
• Next to Stock, click Add Delivery
• Select a Vendor from the list or add one
• Enter part information
• Enter an Invoice #
• Click Spec Purch
• From the Job Detail screen, next to Stock, click Return to Vendor
• The part line is now grey

Option 2 - End of Day (EOD) has been run

• From the Stockroom menu, select Deliveries
• Select the Add Delivery
• Confirm the Delivery Date
• Select a Vendor from the list
• Enter an Invoice #
• Click on Search to locate the part
• Enter a Description
• If a Core charge was applied, type in a negative amount
• Type in a negative Cost
• Type in a negative Delivery Quantity
• Click Process Delivery
• Click View Deliveries
• The part needs to be physically returned by the repair shop